Check the speaker connections
Verify the connections on your speakers
The first step in diagnosing a sound issue with your Onkyo Atmos receiver is to ensure that the speakers are properly connected. Check that all of your speaker connections are secure and free from any damage.
Check the speaker cables for damage or wear
If you’re still experiencing sound problems, inspect the wires that connect your speakers to the receiver. Look for signs of damage such as frayed wires or worn insulation. If you notice any damage, consider replacing the cables.
Make sure the speakers are correctly configured
Your Onkyo Atmos receiver may have several audio output settings, and it’s important to ensure that the speakers are correctly configured. Check the manual for your specific receiver to make sure the settings are correct. You may also need to adjust the volume levels for each speaker to balance the sound output.
Verify the audio input settings
Check Audio Input Cables
The first step in verifying the audio input settings is to ensure that all the audio input cables are properly connected. Make sure that the cables are plugged in securely, and that they are connected to the correct audio input ports on both the receiver and the source device. If any of the cables are damaged or frayed, they should be replaced immediately.
Verify Input Source Settings
Next, you’ll want to check the input source settings on your Onkyo Atmos receiver. Make sure that the correct audio input source is selected, and that the volume level is turned up. You can do this by navigating to the “Settings” menu on your receiver, and then selecting “Input Source Settings.” From here, you should be able to see all of the available input sources and adjust the volume levels accordingly.
Check Speaker Configuration Settings
Finally, make sure that the speaker configuration settings on your receiver are set up correctly. This includes ensuring that the number and type of speakers connected to your receiver match the settings in the speaker configuration menu. If any of the settings are incorrect, it can cause issues with sound output. You can access the speaker configuration settings by navigating to the “Settings” menu, and then selecting “Speaker Setup.” From here, you can adjust the speaker size, distance, and other important settings to ensure that everything is set up correctly.
Ensure the receiver is set to the correct audio format
Check the Audio Format Settings
If your Onkyo Atmos receiver is not producing sound, you may want to check if the audio format settings of your device are set up correctly. Some devices may not have the ability to decode certain audio formats, resulting in no sound output. It is crucial to verify that the format settings of both the input device and the receiver match.
Set the Audio Format to Automatic
Another option is to set the audio format setting of the receiver to Automatic. This option will allow the receiver to automatically adjust to the audio format of the input source. In some cases, this may resolve the issue of no sound output.
Try Other Audio Formats
If you have confirmed that the audio format settings are set up correctly, you can try changing the audio format on the input device as a workaround. Some devices may have several audio format options to choose from. Changing the audio format on your input device to a different format may help identify if the problem lies with a particular audio format.
Inspect the HDMI cables and ports
Check for HDMI cable and port issues
One of the most common reasons for no sound from your Onkyo Atmos receiver is due to HDMI cable and port issues. So, start by inspecting them.
Inspect the HDMI cables
Check whether your HDMI cables are properly connected to both the receiver and the TV. If not, disconnect them and reconnect them properly. Also, check if the HDMI cable is damaged or frayed. If it is, replace the cable with a new one. Sometimes, the HDMI cable may not be compatible with your Onkyo receiver, so try using a different HDMI cable.
Check the HDMI ports
Ensure that the HDMI ports on both your Onkyo receiver and TV are clean and free of dust. Dust particles can block the connection, which can result in no sound or poor sound quality. Clean the ports gently using a soft cloth or compressed air. Additionally, check whether you have connected the HDMI cables to the correct ports. If you connect the HDMI cable to an incorrect port, you may get no sound output.
Reset the receiver to its default settings
Resetting the Onkyo Atmos Receiver
If you’ve tried all of the troubleshooting steps and you still have no sound coming from your Onkyo Atmos receiver, then resetting it to its default settings could be your last resort. This process will erase all the custom settings you’ve inputted into the receiver’s system. It’s best to do this when you have ample time to reconfigure your unit.
How to Reset the Onkyo Atmos Receiver
To reset your Onkyo receiver, press and hold the “BD/DVD” button on the front panel of your receiver while pressing the power button. Make sure to hold them for at least three seconds before releasing. You’ll know that the process is successful if your receiver displays “Clear” on its display.
Reconfiguring Your Onkyo Atmos Receiver
After resetting your Onkyo Atmos receiver, you’ll need to reconfigure its settings again. You can either input your previous settings manually or use the receiver’s Automatic Speaker Setup feature, which automatically sets up the speakers based on their location and angle in your room.
Reconfiguring means you’ll need to set up and calibrate your speaker levels, check connections and sources, and select your preferred audio output format for your media devices. Once you’re done, you should have sound coming out from your Onkyo Atmos receiver.